After speaking to the sales team about are plan and speaking to the support team everything looked good. So we spoke to splashtop about licencing splashtop directly with them for our end users so we didn't need to deploy two remote clients to our clients machines. So when we realised that the world was likely to be pushed into lock down we decided that it would be good to be able to offer remote support to end user using the same system that we already use. We have used splashtop as part of Atera for nearly 3 years now, we've found splashtop to be ok for what we needed as part of our helpdesk other than a couple of bugs here and there which were resolved fairly quickly. īe careful if you want to partner with splashtop! We've been around since 2006 and established in the remote access space for many years, with millions of users including many former TeamViewer/LogMeIn users as our customers. We will get back to you within one business day, usually within one hour. Or submit a ticket with your callback number, too.
Please do leave a voicemail so our team can give you a call back as soon as the queue clears. During peak hours, you indeed may have to wait a few minutes in the queue. Our support hours and ticket submission are listed at. Please also give us a screenshot of the out-of-date SHA256. We definitely don't try to block any antivirus. If you did indeed download from, please help provide more info about the malware you detected and why Splashtop blocked your anti-virus installation.
Splashtop personal no monitor software#
Our software binaries are always signed with X.509 certificates, so they cannot be tampered with. Our servers all carry valid CA-signed SSL certificates to ensure you are truly connected to Splashtop. Splashtop software should always be downloaded from (e.g. Please contact us at referencing this situation and let us know the answers to the questions below, including where you downloaded from.
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